Shipping Policy
Last Updated: 2023-08-25
Thank you for shopping with Disalvo Sports. This page outlines the terms and conditions regarding the shipping of your orders.
Shipping Destinations
We currently offer delivery within Canada and the USA. Please note that shipping options, fees, and delivery times may vary depending on your exact location.
Order Processing Time
Orders are typically processed within 1 business day after payment has been received and confirmed. Please note that holiday periods, inclement weather, or other factors (eg health restricitions, strikes, etc..) may affect order processing times.
Shipping Methods and Costs
We currently use Canada Post and/or UPS to deliver within Canada and the USA. Shipping costs are charged at checkout. Currently we offer free shipping for orders over $150 (heavy items exempted) and occasionally offer other shipping incentives.
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.
Delivery times vary depending on the shipping method chosen and your location. Please note that unforeseen circumstances, weather conditions, or customs delays may affect delivery times. Disalvo Sports is not responsible for such delays.
In the event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue and assist you in receiving a replacement or refund.
Please ensure that you provide an accurate and complete shipping address when placing your order. If you need to change your shipping address after your order has been placed, please contact our customer support team immediately. We cannot guarantee that changes can be made after the order has been processed.
Questions or Concerns
If you have any questions or concerns about our shipping policy or your specific order, please feel free to use the online form (CONTACT US), or email us at  orders@disalvosports.com